Frequently Asked Questions
PLAY
How old do you have to be to visit your casino?
18 years or older!
How can I obtain a win/loss statement?
Simply download the win/loss request form by clicking here fill it out, and send it in. If you provide us with your email address you will get the win/loss statement a couple of days faster than if we send it to you via the post office.
Can I eat on the casino floor?
Food is not permitted on the gaming floor. There are designated areas where guests can eat at both casino properties.
How can I sign up for Grand Rewards?
To sign up for our E-Club you can stop by Players Club. You can get more information about Grand Rewards here.
What ID is required?
Valid State ID or Driver’s License
Is there a parking fee for casino guests?
No, and we provide shuttle services from parking lot to main entrance.
Do you have a poker room?
No
Do you offer gaming lessons?
No
Is there a dress code?
No
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